Cape Ann Fresh Catch
Terms and Conditions

Payment Plans

We accept Visa, MasterCard, American Express and Discover.

When paying for a subscription, our online ordering platform will charge you in advance for the payment period you select (4, 8, 12, 24 or 48 weeks) and enroll you in automatic payments by default. You will automatically be renewed again when the payment period ends for the same number of weeks unless you indicate otherwise.

Cut-offs

You can make changes to your order, pause delivery of your weekly subscription, or reactivate a subscription by logging into your account at least 48 hours before your order is scheduled to be delivered. A credit will be applied to your account for any weeks you place on hold.

Contact Information

If your email address or any other contact information changes, please change it in your account promptly or contact us at [email protected] or (978) 865-3169 to update it.

Unpaid Balances

To ensure the seamless delivery of your fish, we kindly ask that any outstanding balances on your account be settled promptly. In the event of a declined payment during an auto-renewal, delivery may be delayed. Rest assured, if there are any payment issues, we’ll promptly notify you via email, allowing you to conveniently address any pending payments. Your satisfaction is our priority, and we appreciate your cooperation in maintaining your account in good standing.

Cancellation

You may cancel your subscription at any time by contacting us at [email protected] or (978) 865-3169. Any remaining balance in your account will be refunded via the method your payment was made.